Managed Service Approach

Managed IT Services Approach:

Infrastructure:

Manage, monitor and maintain business networks and servers. On-premise or cloud. With around the clock advanced network monitoring. We are able to pro-actively respond to alerts, avoid downtime, identify bottlenecks and security vulnerabilities.

Security:

Protecting businesses from today’s security threats and helping organization implement and maintain security policies and procedures. Our Manage Security includes endpoint security, network security, cloud security and policy management.

Disaster Recovery:

Plan, provide and manage disaster recovery solutions that fits business needs. Our disaster recovery solutions include off-site backups, hybrid disaster recovery solutions and redundancy solutions.

Desktop Management:

Delivering day-to-day management and maintenance tasks required to ensure your employees experience reliable and secured work space.

Our Managed Services Delivery

Proactive Approach towards it management. Through our Managed IT Solution, we deliver a complete IT management solution to small and medium sized businesses in Frankfurt am main.

Comprehensive IT Management:

Dedicated IT Manager
Dedicated Support Team
Total Security Management
Flat Fee IT Management

 

 

Why Managed Services?

Top quality, managed IT support services in FFM, Germany. Serving as your IT department, we manage your technology so that you can focus on what you do best. So, why should you choose a managed services provider?

Lower IT Costs, and a Predictable, Scalable IT Budget:

QEI cuts customer cost versus in-house IT. Its managed IT support services are priced on a predictable, fixed monthly fee based primarily on the number of employees in your organization.

Superior Support, Fast Remote and Reliable On-Site Service:

QEI IT support resolves 90% of issues with rapid response remote support. But if you need a technician in your office, we’ll dispatch one at no additional cost.

Broad Scope of Knowledge:

QEI team has a wide range of background and training that can’t be replaced with a single hire or small team. Coverage for Mac, PC, and Mobile Devices
QEI supports all of your employee’s devices, from Mac and PC to phones and tablets or laptops.

Reporting and Transparency:

QEI provides real time reporting on backup, system availability, hardware and software inventory, vendors, projects, tickets, and more. It’s your system; you’ve got a right to know if it’s working.

Security and Policy:

QEI protects your network against intrusion, malware, viruses, spam, and other hazards while allowing your employees access to the work they need, when they need it. And we provide a full set of IT policies to keep your organization audit compliant.

Backup and Disaster Recovery:

QEI ensures that your data is backed up – both in your office and in the cloud.

What’s Not Included?:

QEI supports routine business activity from the setup to the decommissioning of your computer systems. One-time events such as office moves and major installations are billed separately as
projects.

What the On boarding Process Like?:

The transition to QEI Managed IT Support Services is easy, with no required disruptions to your employees.

 

 

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