Data Center Support

 

Data Center Support:

Support of Data Centers and Points of Presence is highly demanding in terms of a Data Center Engineer’s skills, experience, and availability.
We a guarantee on-site support assured by up to 24×7 for Client Data Center locations.
We perform various activities, starting from basic Rack & Stack services to self-dependent troubleshooting and configuration.
Data Center support solutions deliver a common, well-known, and consistent level of services

Including:

Rack & Stack services
Remote Hands & Eyes services
Installation of software and patches
Configuration and troubleshooting
A full range of proactive and remedial services
Tracing and changing the faulty parts of Servers including HDD, RAM, interface cards or cables.
Troubleshoot, test, quality assurance of server hardware.
Professionally resolve hardware issues via trouble ticket.
Operating System Installation and analyses and solve problems: Windows Server, Linux
Rack, cable, and deploy Cisco Routers and Switches.
Configure and Troubleshoot Layer 2 and Layer 3.
Deploy and testing cabling including Ethernet, fiber, DWDM.

 

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