Remote Hands Services
QEI offers H&E or Remote Hands support for all hardware platforms. Our highly trained technicians work night and day to provide the highest possible level of service.
Hardware Replacement and troubleshooting, HDs, RAM, Optics, modules.
Connectivity troubleshooting, light level readings, optic cleaning
Network Infrastructure Installation and Expansion Installing/Deconstructing servers and telecom equipment, racking & cabling
DWDM installations and support
Data Redundancy Maintenance, Tape Rotations
24/7/4hr SLA available (within the service area)
Advanced Remote Hands
Our Technicians are ready to go to the next level of H&E services.
OS recovery via imaging solutions proprietary or otherwise
OS installation from scratch
OS patching and troubleshooting
Driver updates and troubleshooting
RAID array reconstruction
Advanced Storage Systems NAS, SAN, Net-app
Switch Configuration and Management (trunking, stacking)
Router Configuration and Management
Our highly experienced and technically proficient team have the flexibility and expertise to provide personalized services for your mission critical projects
and follow custom procedures that Data center H&E departments cannot provide.